Our Services
Tailored for You
Supporting Communities provides a range of high quality and professional services to social housing staff and tenants within Northern Ireland and the Republic of Ireland to improve tenant participation practice within the social housing sector.
We can work with you to develop a bespoke approach to fit your organisation's needs.
Our range of services include:
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Tenant participation strategies and action plans
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Tenant engagement methods to suit your organisation
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Staff support
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Training for staff and tenants
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Digital training for staff and tenants
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Mystery Shopping
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Customer Journey Mapping
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Tenant-led inspections programmes
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Scrutiny/service improvement panels
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Consultancy
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Webinars and conferences
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Tenant Participation Practitioners' Network
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Tenant Participation Accreditation
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Independent consultations
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Independent advisor for stock transfers
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Bespoke packages
This list is not exhaustive. If you would like to discuss your organisation's requirements, get in touch!
Guage Your Tenant's Experience
We can facilitate Mystery Shopping, Journey Mapping, Surveys and other independent ways to involve your tenants.
Training
We offer a range of training courses for your staff and tenants, and staff and tenants together!