Our Services

Tailored for You

Supporting Communities provides a range of high quality and professional services to social housing staff and tenants within Northern Ireland and the Republic of Ireland to improve tenant participation practice within the social housing sector.

 

We can work with you to develop a bespoke approach to fit your organisation's needs.

 

Our range of services include:

 

  • Tenant participation strategies and action plans

  • Tenant engagement methods to suit your organisation

  • Staff support

  • Training for staff and tenants

  • Digital training for staff and tenants

  • Mystery Shopping

  • Customer Journey Mapping

  • Tenant-led inspections programmes

  • Scrutiny/service improvement panels

  • Consultancy

  • Webinars and conferences

  • Tenant Participation Practitioners' Network

  • Tenant Participation Accreditation

  • Independent consultations

  • Independent advisor for stock transfers

  • Bespoke packages

This list is not exhaustive. If you would like to discuss your organisation's requirements, get in touch!

Your TP Strategy

Custom tenant participation strategies and plans. 

Guage Your Tenant's Experience

We can facilitate Mystery Shopping, Journey Mapping, Surveys and other independent ways to involve your tenants.

Training

We offer a range of training courses for your staff and tenants, and staff and tenants together!