
RAISING THE STANDARD
OF TENANT PARTICIPATION
IN NORTHERN IRELAND
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The Tenant Participation Standards
Tenant Participation Accreditation is a robust and structured process for assessing how well landlords involve tenants and residents in their services.
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Our accreditation will highlight that an organisation involves residents effectively and will flag up any opportunities for improvement.
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The TP Standards Accreditation is awarded at three levels: Gold, Silver and Bronze.
The Criteria:
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The landlord has an effective participation strategy
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The landlord provides good information to tenants
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There are effective tenant involvement structures
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Tenants are involved in making decisions
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The landlord works in partnership with tenants
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Tenants are involved in the scrutiny of their landlord’s performance and self- assessment
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There are sufficient resources and support to enable tenant participation
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Staff have a good awareness of tenant participation
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The landlord has realistic timescales for tenant participation
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The landlord is committed to promoting equal opportunities
