RAISING THE STANDARD
OF TENANT PARTICIPATION
IN NORTHERN IRELAND
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The Tenant Participation Standards
Tenant Participation Accreditation is a robust and structured process for assessing how well landlords involve tenants and residents in their services.
Our accreditation will highlight that an organisation involves residents effectively and will flag up any opportunities for improvement.
The TP Standards Accreditation is awarded at three levels: Gold, Silver and Bronze.
The Criteria:
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The landlord has an effective participation strategy
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The landlord provides good information to tenants
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There are effective tenant involvement structures
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Tenants are involved in making decisions
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The landlord works in partnership with tenants
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Tenants are involved in the scrutiny of their landlord’s performance and self- assessment
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There are sufficient resources and support to enable tenant participation
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Staff have a good awareness of tenant participation
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The landlord has realistic timescales for tenant participation
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The landlord is committed to promoting equal opportunities
